Assistant Store Manager
Reports To: Store Manager
Supervises: Key holders and Sales Associates
Status: Full-Time
Responsibilities:
Leadership
• Motivate the team by communicating the Alumni Hall vision
• Show a strong passion for the Alumni Hall brand and help set the standard for running the daily business
• Participate in productive monthly staff meetings
People Development
• Recruit, hire, train, and develop a high energy and high performance team that provides a superior customer experience
• Coach team members in their job responsibilities to increase confidence and productivity
• Ensure that all team members adhere to all employment policies
• Recognize performance issues and assist the Store Manager in the development of action plans
• Assist the Store Manager in the performance review process
• Create a fun and exciting atmosphere for customers to shop in and for employees to work in
Visual Merchandising
• Manage the efficient process of merchandise receipt, processing, merchandise placement, replenishment, and markdowns
• Maintain high standards of a clean and neat sales floor, cash wrap, and fitting rooms
Performance
• Be able to open and close the store, handle deposits, and follow daily operations and expectations
• Ensure that all E-commerce orders are filled and processed per company standards quickly and efficiently
• Strive to achieve daily, monthly, and annual sales goals
• Strive to achieve shrink goals
• Maintain operational standards to secure the store’s assets
• Assist the Store Manager in achieving UPT, ADS, and E-Mail Capture goals
• Assist the Store Manager in proper scheduling practices
Qualifications:
• Minimum high school degree or equivalent
• Minimum 1 year retail management experience
• Ability to lead a team, delegate, and follow-up
• Ability to train and develop employees
• Ability to work well within a team
• Ability to work in a fast-paced environment
• Ability to work a schedule based upon the business needs – including holidays, nights, and weekends.
• Strong verbal and communication skills
Disclaimer: This job description is not an employment agreement or contract.
Management has the exclusive right to alter this job description at any time without notice.
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